Introduction
This Privacy Policy (“Policy”) describes how One L Services Limited (“we,” “us,” or “our”), a registered company in Nigeria with offices in Hunpuno Wusu, Lekki Phase 1, Lagos, Nigeria, collects, uses, and protects the personal information of our users (“you” or “your”). This Policy, together with our User Agreement, governs the processing of your personal information when you access or use our website, services, functions, or features (collectively, the “Services”).
By using our Services, you acknowledge that you have read and understood this Policy and agree to the collection, use, and disclosure of your personal information as described herein. If you do not agree with this Policy, please refrain from accessing or using our Services.
Information We Collect
We collect various types of personal information to provide and improve our Services and comply with legal obligations. The types of personal information we may collect include:
- Information You Provide: When you register for a One L Services account or communicate with us, we may collect information such as your name, address, telephone number, email address, and certain financial information. This also includes any information you provide during the loan application or approval process, such as transaction history and records of payments made.
- Automatically Collected Information: We may collect information automatically through the use of cookies and similar technologies when you access or use our website. This information may include your IP address, device ID, browser type, operating system, and other usage details.
- Information from Third Parties: We may collect information from publicly available sources, such as company websites, blogs, news articles, and corporate records or reports. Additionally, we may obtain information from social media platforms, background check providers, data brokers, and other third parties as directed by you.
Use of Personal Information
We use your personal information for various purposes, including:
- Identification: We use your personal information to properly identify you and establish a responsible commercial relationship.
- Service Delivery: We use your personal information to deliver products and services to you and to assess your eligibility for such products and services.
- Relationship Management: We use your personal information to develop, enhance, and market our products and services, provide ongoing customer support, process billing and collection of fees, and conduct surveys to gather feedback.
- Legal and Regulatory Compliance: We may use your personal information to meet our legal and regulatory requirements, respond to inquiries or requests from law enforcement agencies, and operate our business in compliance with applicable laws and regulations.
- Recruitment: We may use your personal information to evaluate your qualifications for employment positions at One L Services Limited.
Data Sharing and Disclosure
We may share your personal information in the following circumstances:
- Service Providers: We may engage third-party service providers to assist us in delivering our Services, such as database maintenance, payment processing, and customer support. These service providers are contractually obligated to use your personal information only for the purpose of providing the requested services on our behalf and in compliance with applicable data protection laws.
- Affiliates and Subsidiaries: We may share your personal information with companies that are owned or controlled by One L Services Limited, or that own or control us, or that are under common ownership or control with us. Such sharing is done to support our business operations and provide consistent services across our corporate family.
- Third Parties: We may share your personal information with third parties outside of One L Services Limited, subject to appropriate safeguards, in the following situations:
a. Legal Obligations: We may disclose personal information in